Terms and Conditions

Note

The German version is the binding one; this English text is a translation.

1 Scope

These terms cover the use of winkler-trading.de, access to the Winkler Trading Station software, the handbooks (clause 3d), the live trading room (clause 3f), the combo of software and live trading room (clause 3g) and the mentoring programme (clause 3h). The provider is Jens-Werner Winkler, Beethovenstraße 11, 32839 Steinheim, Germany (the "provider"); the full details are in the legal notice.

Who your contract partner is when you buy. Paid orders run through CopeCart GmbH, Rosenstraße 2, 10178 Berlin, Germany. CopeCart is not merely a payment provider but a reseller: the contract of sale is concluded with CopeCart. CopeCart issues the invoice, collects the amount and is your point of contact for invoice, VAT, means of payment and reimbursement. That purchase is governed by CopeCart's terms and CopeCart's withdrawal instructions, which are shown to you during checkout before you place the order.

For everything else the provider remains your contract partner: for the free account and the trial (clause 2), for making the software, handbooks, live trading room and mentoring available, for the scope of the right of use, for the term and cancellation of access, and for support. In short: what concerns the purchase — price, invoice, payment, reimbursement — follows CopeCart's terms; what concerns the service — access, term, use, cancellation — follows these.

Use of the software is additionally governed by the licence terms under Software licence and by the binding version linked there, /docs/wts-agb.pdf (version 1.1, August 2026). For contracts concluded through this website, these terms and — as far as the purchase is concerned — CopeCart's terms prevail over the binding version on prices, VAT, payment, trial, term, cancellation and withdrawal. For the scope and manner of using the software — right of use, seats, feature set, updates, warranty — the binding version prevails where the two conflict.

2 Account, trial and formation of contract

An account can be created in the member area. It is free and starts a trial of fourteen days during which the software can be used in full. No payment is needed for it and no payment details are collected.

This trial is not a "test access" in the sense of the binding version (/docs/wts-agb.pdf). There the term denotes a separately arranged account with a reduced feature set, which the provider grants only by express agreement. The account from this site's trial is an ordinary one.

The trial does not roll over into a paid plan by itself. If it ends without a plan being chosen, access to the software is blocked; the account and its data remain.

A paid contract comes about when the user chooses a plan in the member area and places the order during checkout at CopeCart; the seller and contract partner of that purchase is CopeCart (clause 1), and CopeCart confirms the order. As soon as CopeCart reports receipt of payment to the provider, the provider unlocks access — usually within seconds. Until the order is placed the presentation of the plans is an invitation to make an offer, not an offer.

Other services of the provider — consulting, adaptations, training — continue to require a separate agreement in written form.

3 Access to the software

When the account is created the provider issues a login name and a machine-generated password for the software. The password cannot be changed; it is shown in the member area and additionally sent by email. The user keeps both confidential.

One account entitles the holder to use the software on one machine. To enforce that, a machine identifier is formed at sign-in and counted; the privacy statement sets out the detail. Further seats can be assigned by the provider on request.

Access is personal and non-transferable. The provider may temporarily block an account where there is reasonable suspicion of misuse; the user is informed.

3a Plans, prices and payment

There are three plans: monthly, quarterly and a one-off lifetime plan. The prices that apply are shown on the pricing page and in the member area. Alongside them there is the combo (clause 3g), which joins access to the software with the live trading room in a single booking.

Prices and VAT. The prices stated are final prices for consumers in Germany; VAT is included. It is shown by CopeCart: on a purchase CopeCart is the seller (clause 1), issues the invoice and shows in it the VAT that applies at the buyer's residence. For buyers outside Germany the amount may therefore differ; what counts is always the amount shown during checkout before the order is placed. This holds for every price in these terms.

The provider itself is a small business within the meaning of section 19 UStG and shows no VAT on its own invoices — for separately agreed services under clause 1, for instance. That does not change the invoice for a purchase: it comes from CopeCart, not from the provider.

Payment is handled by CopeCart. The provider neither collects nor stores card details; from the payment it learns only who bought what and that it was paid.

For the recurring plans each payment extends access by the term booked. If a payment does not arrive, access ends when the last paid term runs out; nothing is claimed afterwards.

3b Term and cancellation

The recurring plans can be cancelled at any time with effect from the end of the paid term — the monthly plan at the end of the current month, the quarterly plan at the end of the current quarter. Cancellation needs no particular form and no reason; a message to the address in the legal notice is enough.

To cancel, the button "Cancel contracts here" is available at the end of every offer and member page (reachable without signing in at /en/kuendigen); in the member area a running subscription can also be cancelled directly with effect from the end of its term. Receipt of a cancellation is confirmed immediately by electronic means, stating the date and time of receipt and the date on which the contract ends.

The recurring charge itself sits with CopeCart, because that is where the purchase was made. The provider accepts the cancellation, confirms it and forwards it to CopeCart without delay; for the deadline what counts is receipt by the provider. The charge can also be stopped at any time in your own CopeCart customer account.

The one-off plan has no term and needs no cancellation.

When the contract ends the right of use lapses; installed copies are to be deleted.

3c Right of withdrawal for consumers

Whom to address the withdrawal to. The contract of sale is concluded with CopeCart GmbH (clause 1); a withdrawal from the purchase is therefore to be addressed to CopeCart. CopeCart's instructions and model form are shown during checkout and sent with the order confirmation. You may also declare the withdrawal to the provider — it is forwarded without delay, and to meet the deadline it is enough to send it to either address.

Right of withdrawal. You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded.

To exercise your right of withdrawal, you must inform CopeCart GmbH, Rosenstraße 2, 10178 Berlin, Germany, or the provider (Jens-Werner Winkler, Beethovenstraße 11, 32839 Steinheim, Germany, email: info@winkler-trading.de, phone: +49 171 3272272) of your decision to withdraw from this contract by an unequivocal statement — for example by post or email. To meet the deadline it is enough that you send your communication before the withdrawal period has expired. You may use the model withdrawal form below for this, but it is not obligatory.

Effects of withdrawal. If you withdraw from this contract, all payments you have made will be reimbursed without undue delay and in any event not later than fourteen days from the day on which notice of your decision to withdraw is received. The reimbursement is made by CopeCart, because CopeCart received the amount; the same means of payment you used will be used for it. You will not incur any fees for such reimbursement.

No early lapse. The provider does not rely on an early lapse of the right of withdrawal. If CopeCart's checkout asks for consent to performance beginning at once and for acknowledgement of the resulting loss of the right of withdrawal, that changes nothing: the provider treats a withdrawal within the fourteen days as effective in any case and cooperates in unwinding the contract. The right therefore remains for the full fourteen days, even if the software is used in that time or sessions of the live trading room or of the mentoring programme have already taken place. Anyone who wants to try the software before paying does not need a withdrawal at all: that is what the free trial is for.

Model withdrawal form

If you want to withdraw from the contract, please complete and return this form.

• To: CopeCart GmbH, Rosenstraße 2, 10178 Berlin, Germany (seller) — or to Jens-Werner Winkler, Beethovenstraße 11, 32839 Steinheim, Germany, email: info@winkler-trading.de
• I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*):
• Ordered on (*) / received on (*):
• Name of consumer(s):
• Address of consumer(s):
• Signature of consumer(s) (only if this form is notified on paper)
• Date:

(*) Delete as appropriate.

3d Handbooks as digital content

The handbooks are digital content not supplied on a physical medium. The contract of sale comes about with the order at CopeCart (clause 1); access is unlocked as soon as CopeCart reports receipt of payment.

Prices. A single volume costs €9.99, all five volumes together €34.99. These are final prices; VAT is shown by CopeCart as the seller (clause 3a).

Included with lifetime access. Anyone acquiring the lifetime plan for the Trading Station receives all five volumes at no extra cost. That entitlement lasts as long as the lifetime access does. The same applies for the term of the mentoring programme (clause 3h). Volumes bought individually are unaffected and remain permanently available.

Use. The volumes are intended for the personal use of the purchaser. Passing them on, publishing them or reproducing them beyond personal use is not permitted.

Sample. The sample chapter is free, requires no account and may be passed on freely.

3e Withdrawal for digital content

The right of withdrawal in clause 3c applies to the handbooks as well: fourteen days, without giving reasons.

No early lapse. The provider does not ask consumers to request that performance begin early, nor to acknowledge the resulting loss of the right of withdrawal (section 356(5) BGB). The right therefore remains for the full fourteen days — even where the file has already been downloaded. Anyone wanting to look inside first does not need a withdrawal at all: that is what the free sample is for.

3f Live trading room

Service. The live trading room is a service: three live sessions a week of one hour each in the evening, in which the provider trades the market live and explains every decision, with a video stream and a chat in the member area. The dates are shown in the room; the weekdays follow the markets' calendar. Individual sessions may be cancelled — illness, public holidays, a fault at the streaming service. The provider makes them up or extends access, both at its reasonable discretion; there is no entitlement to any particular session. There are no recordings.

Prices. Access costs €79.00 per month, €199.00 per three months or €599.00 per year. These are final prices; VAT is shown by CopeCart as the seller (clause 3a). The room is a product of its own: it includes neither the software nor the handbooks, and no software plan includes the room. Anyone wanting both together books the combo (clause 3g).

Term and cancellation. Monthly access renews by one month at a time and can be cancelled at any time with effect from the end of the current month — via the "Cancel at the end of the term" button in the room, or informally by message to the address given in the legal notice. The three-month and one-year terms do not renew by themselves: access ends when the paid term runs out unless the member books again. If a payment for monthly access does not arrive, access ends when the last paid term runs out; nothing is claimed afterwards.

Withdrawal. As a service, the room is covered by the right of withdrawal in clause 3c: fourteen days from conclusion of the contract, without giving reasons. The provider does not ask for an express request to begin performance early; on withdrawal within the period the full amount is refunded, even if sessions have taken place by then.

House rules. In the chat: stay on topic, no advertising, no trading signals, no passing on of stream or chat to third parties, no recording. Anyone breaching them is warned; on repetition the provider may exclude the member from the room. No refund is made for the current period in that case.

No investment advice. Clause 4 applies expressly to everything shown or said in the room — positions, entries, comments in the stream and in the chat. It is training on the live market, not a signal to copy; every trading decision of the member's own is the member's, at the member's own risk.

3g Combo: station and live trading room

Service. The combo joins two products in a single booking: access to the Winkler Trading Station software (clauses 3 and 3a) and the live trading room (clause 3f). The terms set out there apply to both unchanged; all the combo changes is that one payment unlocks both accesses at the same time and for the same term. If one of the two services is still running at the time of booking, the combo continues from the end of that paid term. A running monthly or quarterly software plan and a running monthly access to the room are ended at the end of their paid term when the combo is booked, and are not charged any further.

Prices. The combo costs €99.00 per month, €249.00 per three months or €999.00 per year. These are final prices; VAT is shown by CopeCart as the seller (clause 3a). The handbooks are not included.

Term and cancellation. Only the monthly combo renews by one month at a time; it can be cancelled at any time with effect from the end of the current month — via the "Cancel at the end of the term" button in the live trading room, or informally by message to the address given in the legal notice. The three-month and one-year terms do not renew by themselves: both accesses end when the paid term runs out unless the member books again. If a payment for the monthly combo does not arrive, both accesses end when the last paid term runs out; nothing is claimed afterwards.

Withdrawal. The combo is covered by the right of withdrawal in clause 3c: fourteen days from conclusion of the contract, without giving reasons. The provider does not ask for an express request to begin performance early; on withdrawal within the period the full amount is refunded, even if the software has been used or sessions have taken place by then.

3h Mentoring programme

Service. The mentoring programme is a service: one one-to-one session a week by video call over six or twelve months, in which the provider works with the member on the member's own trading. Added to that are working material as PDF and video, all five handbooks (clause 3d) for the term of the programme, and guided learning on the provider's AI learning platform (WTS AI Coach). The dates are agreed by email after the booking; the sessions take place outside this website over a tool agreed with the member. A session cancelled by the day before is made up; a session cancelled later or missed lapses. A session cancelled by the provider is made up. A session is recorded only if both sides expressly agree.

Prices. The programme costs €3,000.00 for six months or €5,000.00 for twelve months, each as a one-off payment. These are final prices; VAT is shown by CopeCart as the seller (clause 3a). The programme does not renew by itself and needs no cancellation: it ends when the booked term runs out. Neither the software nor the live trading room is included; the entitlement to the handbooks ends with the programme, volumes bought individually are unaffected.

Withdrawal. As a service, the programme is covered by the right of withdrawal in clause 3c: fourteen days from conclusion of the contract, without giving reasons. The provider does not ask for an express request to begin performance early; the right of withdrawal does not lapse early, and on withdrawal within the period the full amount is refunded, even if sessions have taken place or material has been retrieved by then.

No investment advice. Clause 4 applies expressly to the mentoring programme as well: it is training, not investment advice and not a trading recommendation. The provider promises no trading result; every trading decision is the member's own, at the member's own risk.

Use of the material. Working material, videos and handbooks are, as in clause 3d, intended for the personal use of the member. Passing them on, publishing them or reproducing them beyond personal use is not permitted; that applies to recordings of the sessions as well.

4 No investment advice, no trading recommendation

The software displays market data and metrics derived from it. It gives no investment advice, makes no trading recommendation and takes no buy or sell decision. The texts, screenshots and figures on this site are not advice either. The same goes for the live trading room (clause 3f) and the mentoring programme (clause 3h): whatever is traded, shown, said or discussed there is training, not a signal to copy.

The provider is neither a broker nor an asset manager, investment adviser or financial services institution. No accounts are held, no funds are accepted and no orders are executed in the provider's own name. Orders are executed exclusively through the user's own broker on the basis of the contract in place there.

Trading futures, contracts for difference, crypto assets and other leveraged instruments carries considerable risk and can lead to the total loss of the capital employed and beyond that to obligations to make additional contributions. Results from simulation, paper trading or backtesting are no guarantee of future results. Every trading decision is the user's own, at the user's own risk.

5 Availability, updates and changes

The site and the software are provided without assured availability. Maintenance, faults at upstream providers and ongoing development may cause interruptions.

During the term of the contract the provider supplies the updates needed to keep the software in conformity with the contract, including security updates, and gives notice of them in the software's sign-in screen or in the member area (section 327f BGB).

Beyond that, the provider may change or extend the software or discontinue individual features where there is a valid reason — such as adapting to a new technical environment, security reasons, changed interfaces of the data sources or further development in the users' interest —, the user incurs no additional cost and is informed clearly and comprehensibly about the change. Where a change impairs use more than insignificantly, the user is informed within a reasonable period in advance and may terminate the contract free of charge within 30 days of receiving that information or, if the change takes effect later, of the change; fees already paid for the period after that are refunded (section 327r BGB).

The software requires the user's own data source — as of this page NinjaTrader 8, MetaTrader 5 or ATAS; the binding version reflects its own date and does not yet know ATAS; resting liquidity additionally from Bookmap, crypto prices from a public interface. The provider is responsible neither for their availability nor for the accuracy of the market data they deliver. Data licences, broker accounts and other third-party services are governed solely by the user's own contracts with those providers, and the user bears their cost.

6 The user's obligations

The user keeps access credentials confidential and does not pass them on. The user refrains from interfering with the software, from circumventing technical protection measures, from reconstructing it out of the transmitted code, and from any automated querying that impairs operation. Reverse engineering is permitted only within the limits of section 69e UrhG.

7 Rights in the content

Texts, screenshots, design and software are works of the provider. Any use beyond the right of quotation — in particular reproduction, adaptation or distribution — requires written consent. Names of third-party products are mentioned for description only; rights in them remain with their respective holders.

8 Liability

The provider is liable without limit for intent and gross negligence, and for injury to life, body or health. For simple negligence the provider is liable only for breach of a material contractual obligation, and limited to the foreseeable damage typical of such a contract.

There is no liability for lost profit, for trading results that failed to materialise, or for losses arising from trading decisions. Nor is there liability for damage arising from faulty, delayed or failed market data, broker connections, internet connections and third-party services. Liability under the German Product Liability Act and for an assumed guarantee remains unaffected.

9 Consumer dispute resolution

The provider does not take part in dispute resolution before a consumer arbitration body and is not obliged to do so. The European Commission's online dispute resolution platform is not named here: it was shut down on 20 July 2025.

10 Data protection

Which data is processed when the site is visited is set out in the privacy policy. What the installed software processes is set out in its own privacy statement at /docs/wts-datenschutz.pdf.

11 Final provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If the user is a consumer, the mandatory provisions of the state of the user's habitual residence remain unaffected. If the user is a merchant, a legal person under public law or a special fund under public law, the place of jurisdiction is the provider's registered address.

Should any provision be invalid, the remainder stays in force.

Last updated: 5 September 2026.